RAIGE-O-LOGY

One of the things that I hate is computer games. I hate them cause I like them so much! They distract you from everything that you do, they eat up your time, they won’t let you stop until you finish them, and when you do finish them, you play them again because you’re not contented with what you achieved last time. In short, they’re ridiculously addictive, at least on my part. I have this tendency to get really hooked on a game that I enjoy playing. This is the reason why I don’t want to buy a game console (added to the fact that I can’t afford one); I won’t be able to do anything productive with my actual human life. But recently, I got really curious about this particular game called “Plant Vs. Zombies”. Everyone I knew at work kept talking about it and I hate the fact that I didn’t know what the hell they were talking about. So I decided to try it out. And before I knew it, I was already hooked. The object of the game is to protect your house from invading zombies by planting mutant...

As I mentioned in my previous post, I had a brief stint as a radio DJ, which I found to be quite enjoyable. Being inside the radio booth and playing music on-air was a unique experience. However, due to conflicts in my work schedule and the demands of my primary job at the call center, I had to let go of this part-time position. Balancing both jobs was challenging, especially considering the strain they put on my voice. In my call center job, we have Quality Analysts (QAs) who evaluate our performance by listening to recorded or live calls. They provide feedback on our strengths and weaknesses when it comes to handling calls. Every week, I receive around 4-5 call audits where my QA highlights areas that require improvement. While I excel in product knowledge, issue resolution, and call flow, my QA wants me to work on my tone of voice. According to him, I sound monotonous and boring. He expects me to be more upbeat during calls. It's easy for him to say. Try talking on the phone for...

I've been away for a few weeks, but now I'm finally back. Hooray...! Here are some updates since my online hibernation: - The presidential election took place, and as expected, popularity once again played a significant role in determining the candidate of choice for the majority of voters. Unfortunately, the best candidate didn't win. I'm tired of the dominance of a certain political group. - I landed a part-time gig as a radio DJ, where I learned the art of spinning songs, managing commercials, and other related tasks. I even had the chance to do some public service announcements. It was an enjoyable experience, but I had to give it up due to scheduling conflicts. - The account we were handling at work was unexpectedly withdrawn from all Philippine centers. As a result, the entire department is being transferred to other accounts. I'm currently in the process of being interviewed for new assignments, but it's quite frustrating. - Someone has managed to mend th...